Les commandes passées et payées avant le 17 décembre devraient arriver avant Noël. Les commandes passées entre le 24 décembre et le 3 janvier seront traitées le 4 janvier.
Joyeux Noël et bonne année de la part de votre équipe EUJuicers.
This policy covers information that identifies you as an individual. It also covers information from which your identity is apparent or could reasonably be ascertained (eg, by matching different sets of data held by EUJUICERS.COM).
We collect personal information about you if it is:
Necessary to supply you with what you request or give you the access you need — for example, if you want to:
We will only collect information by lawful and fair means and we will take steps to ensure that the information we collect does not intrude to an unreasonable extent on your personal affairs.
When we ask you for information, we will tell you:
We will usually collect personal information directly from you.
Sensitive information is information that identifies an individual’s racial or ethnic origin, political opinions, membership of a political association, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preferences or practices, criminal record or health information.
EUJUICERS.COM does not collect sensitive information about you unless you specifically choose to volunteer it to us, for example in a letter to us about your experiences or concerns.
When we collect information for research topics such as people’s healthcare experiences, the information is usually collected anonymously and is always only used in the aggregate, for example to lobby the government for better services, unless you give your consent to being identified. You can always opt out of giving this kind of information.
Wherever it is lawful and practicable we will give you the option of not identifying yourself when contacting or dealing with EUJUICERS.COM. So, for example, you can visit the free parts of our websites, respond to surveys, or ask us questions about consumer rights without identifying yourself. However, if you want to receive one of EUJUICERS.COM’s subscription products or services, ask a question about the personal information we hold about you, buy a device directly from us, or participate in one of our prize draws you will need to give us certain personal information.
Information you may choose to provide
If you take part in an online, mail or phone survey the information we collect is usually anonymous and is only used in aggregated form unless we specifically tell you otherwise at the time we collect it. You may always choose not to participate. All information gathered in this way is kept strictly confidential.
We may also collect general demographic data so we can check aggregated results against ABS statistics to ensure they’re representative, but the identification is no more specific than your postcode and is never used on an individual basis.\\
Where you give us information about your experiences with products or services this may be interesting to others when we publish articles on those topics. If we wish to use your experience and you’ve provided it to us in a private communication (letter, fax, email, phone call, survey) we will always ask your permission before we publish it. You always have the right to refuse or to request anonymity.
How your personal information is used and disclosed
We will not use or disclose or permit the use or disclosure of personal information that could be used to identify an individual except in the following circumstances:
For customers we may also:
We may use information about you that was collected by another organisation to send you promotional offers on EUJUICERS.COM products or services. In this case we will take all reasonable steps to make sure you gave informed consent for the information to be used in this way and we will give you the option not to receive further contact from EUJUICERS.COM.
We will from time to time use the information we hold about you to send you promotional offers either individually addressed or promoted within existing products. These offers are to do with other EUJUICERS.COM publications and services. We will always give you the option not to receive any further individually addressed promotional contact from EUJUICERS.COM.
Where personal information you give us is disclosed to an agent of EUJUICERS.COM (for example to data processing, data analysis, printing, or mailing contractors) it will only be disclosed to the extent necessary to enable them to undertake the specific task we’ve contracted them to do and we will require them to operate under conditions of confidentiality, which will be specified as a term of the contract between EUJUICERS.COM and the agent. Such an agent will be required to return all original records to EUJUICERS.COM, return or securely destroy any copied records and ensure that its employees are familiar with their obligations of privacy and confidentiality. Personal information collected by EUJUICERS.COM will not be given, sold or rented for use by any other organisation or for any other purpose. EUJUICERS.COM does not transfer personal information about individuals to anyone else or any other organisation in a foreign country.
We will take all reasonable steps to ensure the personal information we hold about you is relevant, not excessive, accurate, complete and up-to-date. Each time we contact you we will give you an opportunity to correct or update details. You may also contact us at any time during business hours if you wish to check or change your personal information.
Our customer records are protected by a range of security measures: encryption, firewalls and/or computer network security systems, restricted access and building security systems. Personal information about former customers is retained for a period of time after the customer relationship ceases as required by law — for example, financial records must be kept for 7 years — and as part of EUJUICERS.COM’s intellectual property base. During this time we may contact you to tell you about EUJUICERS.COM products or services or to ask you why you left EUJUICERS.COM. You can request not to receive further contact from us either by indicating so on the material we send you or by contacting us directly .
If you do not wish to receive further promotional material from EUJUICERS.COM you can
You will need to give sufficient information for us to identify you, for example, your name and address.
Access: How to check or correct your personal information
If you are a subscriber or other customer of EUJUICERS.COM you may request access to your personal information on the EUJUICERS.COM database. We encourage you to contact us if you have any concerns about the personal information we hold about you.
To see what personal information we hold on you, please write to us requesting access to it:
Please include the following details so that we can identify you: your full name and address as they appear in our records, your daytime phone number and email address (if applicable), details of your subscriptions and your subscriber number (if you know it) and/or of your recent purchases from us. Because email is relatively insecure, we ask that you put this information in a letter or fax rather than in an email.
We will send you the personal information we hold about you within ten working days of receiving your request in writing. We will then work with you to alter or update any information that we both agree was inaccurate, incomplete or out-of-date within a further five working days. In the unlikely event that we disagree with you about the changes you want made, we will explain why and, if you wish, add a note to your records stating that you claim the information is inaccurate, incomplete or out-of-date. There is no charge for this service.
To simply update your details you can
You will need to give us sufficient information so that we can identify you — for example your name, address and phone number plus your subscriber number in the case of a subscription to EUJUICERS.COM catalogue or your email address and ‘clue question’ answer in the case of a subscription to EUJUICERS.COM.
Please do not contact us by email to make a specific complaint, as it is relatively insecure.
Please include a daytime telephone number where we can contact you. We will get back to you within one working day of receiving your complaint and will work with you to resolve your problem to your satisfaction within few working days.
We do not include on our site any functionality allowing third parties to perform ‘reverse searches’ to identify individuals from email addresses.
We do collect information on site usage. This information is aggregated so we can track and analyse overall use of EUJUICERS.COM to help us improve the site to give you the information, service and features you want. In addition, the number of times you access the site in a given period may be checked as part of our site usage monitoring. This information is kept strictly confidential, available only to selected senior EUJUICERS.COM staff, and may be used to query what we determine is unusually heavy use of the site.
Your name and address and login email and password are stored on our server so that you can have access and so that you can change your details online. When you first join or register these details are sent to us in non-encrypted email.
When you first register on this site and if you use our 'Forgotten your password' facility, we will email your password to you. We provide this service largely as a result of customer demand, especially for out of hours use (our office is only staffed 9am - 4pm Mon - Fri). While email can be insecure we consider this action is low-risk: it's highly unlikely anyone will 'steal' your password provided your email address is secure, and the worst that could happen is that someone could access your ID and change your password. They can't access your credit card details online even with your ID and password, and they can't incur any costs for you. If someone did manage to change your password and so lock you out, you can ring us up and identify yourself with your 'clue question' and we will reset your password.
We do not currently collect personal information about you from other sites.
If you are a customer we may contact you to advise you of changes to our services or other important information. When you join EUJUICERS.COM you will receive our e-newsletter with updates and news about EUJUICERS.COM activities and other EUJUICERS.COM products. You may opt out at any time. Every email we send you will have information on how to do this.
You must accept the temporary cookies in order to gain access to the account area on the site or to make a purchase from the shop. Note: If your browser is set to notify you when you receive a cookie, you'll be prompted to accept the cookie (Yes/No). Please select "Yes".
Warning: To keep your personal details secure if you're using a public computer, always Logout of the site after use or decline the Remember Me option.
By using this site you consent to the collection and use of this information by EUJUICERS.COM.
Members may alter their details at any time at your EUJUICERS.COM account.
If you need to change your credit card details, please phone or write — do not use email as it is relatively insecure.
You will need to identify yourself by giving us your full name, your address, your email address and the answer to your Clue question.
If you wish to review your file, we will mail the information in it to you within few working days of receiving your request.
If there are items you want corrected or deleted we will do so within five working days of receiving your request to do so unless we need to contact you to clarify details.
If your email address changes you can update this information in your EUJUICERS.COM account.
EUJUICERS.COM will take all reasonable steps to ensure the personal information we have relating to you is correct and up-to-date.
Your credit-card number is protected by encryption and firewalls, so it cannot be read as it is transmitted over the Internet. The encrypted data is transmitted using a secure 128-bit socket layer (SSL) connection (a Netscape browser standard, adopted by Microsoft for their Internet Explorer and by some other browsers).
Look for one or more of these ‘secure connection’ indicators on your browser:
Security checkpoints are set up as part of your subscription process. You are asked to establish a password and create a security check question (your "Clue question") that only you can answer.
IMPORTANT: KEEP YOUR PASSWORD SECRET AND DON'T FORGET IT!
If you do forget it, click on ‘Forgotten your password’ on the member login page. You can also email us at email@example.com. You will need to identify yourself by giving us your full name, your address, your email address and the answer to your Clue question.
When you log in, you'll be asked to enter your password to protect the security of your subscription to EUJUICERS.COM. If you want to change your password or other subscriber information, you can do so by clicking My Profile in the Welcome box on the right hand side of every page (you need to be logged in for this option to appear). Please also contact us as above so we can update your details on our membership system. You'll be asked to answer your Clue question.
Please notify us immediately if you think there has been any unauthorised use of your password or account, by emailing us at infoMeujuicers.com.